HP is a company that manufactures standard printers (and other equipment); the quality standards are so high that one cannot help but be impressed by certain things when using an HP printer.
One thing that can catch some users off guard is the disappointment of cartridge errors; any problem, such as cancelling an empty cartridge in an HP printer, is handled immediately.
Error messages usually appear when you try to use refill or third-party cartridges after your HP printer “malfunctions” and causes problems.
If you see an error message while using an HP printer and you have already turned it off and on, don’t panic yet. There are still options you can take!
How To Override HP Printer Empty Cartridge
Table of Contents
Check your work!
To begin with, you need to see if it is in your best interest to attempt to repair the error message displayed by your HP printer. Some cartridge problems have legitimate reasons! HP wants all users of its products to purchase and print with brand new cartridges. There is an HP cartridge protection setting on that printer that may need to be changed.
If you tried to refill the cartridges yourself, the ink may have caused some of the sensors inside the printer housing to fail. The print head may be blocked. There may be a problem with the print head. Be sure to check that everything is in its proper place. Doing so will save you a big headache later.
All-around protection for HP cartridges
Third-party compatible cartridges can work reliably. You can disable cartridge protection by accessing Printer Settings from the menu on some HP printers and clicking there. However, if you are working remotely with a computer, the HP printer will likely report a message that it has detected that the printer you are trying to use is a counterfeit.
However, if you purchased the printer with the intention of using cartridges made by another company, this is likely not the case: the HP printer will ask if the cartridge you inserted was supplied as an HP model cartridge. If you answer “yes,” the printer will reject the cartridge in its own defence.
If you know the cartridge is a third-party cartridge and recognize it at the time of installation, the HP printer may proceed with the installation; HP does not have the ability to make its printers refuse to accept third-party cartridges. However, it may do so if it is believed that the user was unaware that the cartridge was a non-genuine HP cartridge.
Reset the HP printer.
You may have already gone through this process and answered “yes” thinking that your cartridge was genuine. Resetting your printer can solve this problem, and it is safe to say that resetting an HP printer works just like any other brand.
To factory reset most HP printers, turn off the printer and then unplug the power cord. After about 30 seconds, the printer can be reconnected and turned back on by pressing the resume button. Hold the resume button down for about 10 seconds and the attention light will come on, confirming that the printer has returned to factory settings.
The HP printer will then begin the process of unprotecting the HP cartridge and you can print with a new cartridge or a
third-party printer.
Buy low-cost ink and toner cartridges at Toner City
A great way to save a little money on consumables is to purchase compatible cartridges from a third party. However, this is not the only way to save when you buy branded ink and toner cartridges online at Toner City!
Because we do business entirely online, we don’t have the overhead of a brick-and-mortar store, and we make it cost-effective to pass on expensive toner and ink cartridges from HP and others directly to you.
How To Override HP Printer Empty Cartridge | Video Explanation
How To Override HP Printer Empty Cartridge | Infographic
Frequently Asked Questions
Is there a way to avoid HP printer cartridge errors?
To avoid HP ink cartridge errors, remove and reinstall the indicated cartridge 2-3 times until it fits securely in the slot. Then turn off the printer and remove all cartridges. Using a dry, lint-free cloth, gently wipe the cartridge and carriage contacts to remove any dirt or residue.
How do I disable HP cartridge protection?
For printers that are not connected to the internet – Find the Devices and Printers section in the Control Panel and select your hp printer. find the Cartridge Protection tab in the HP Toolbox and click the Disable Cartridge Protection option and save it.
Can HP printers print without colour ink?
Printers that use two cartridges (one black, one tri-colour) can print even if one cartridge is empty. To continue printing, remove the empty cartridge from the printer; when the Single cartridge mode message appears, select OK. If a black cartridge is used, prints will be monochrome (grayscale).
